Management of Communications and Licensing by Chargeline
Chargeline fully handles all communications and licensing processes with HEDNO (Hellenic Electricity Distribution Network Operator), ensuring the smooth installation of EV chargers for both private and public use. This comprehensive service includes managing all necessary documentation and permit applications, resolving any issues that may arise during installation.
Evaluation and Planning
Before installation, our team conducts a thorough evaluation of the existing electrical infrastructure and location. Factors such as network capacity, charger location, and customer needs are considered to ensure efficient and tailored installations.
Communication with HEDNO
Chargeline manages all communications with HEDNO, addressing all potential issues. This includes collecting and submitting all required documents, such as permit applications and the Installer’s Responsibility Statement (YDE). Our team works closely with HEDNO to ensure compliance with all necessary specifications and regulations.
Licensing Management
The licensing process can be complex and time-consuming. Chargeline handles all licensing procedures from initial application to final approval, ensuring that all steps are completed without delays. This includes licensing for installations in both private and public spaces, ensuring compliance with local and national regulatory requirements.
Issue Resolution
During the installation process, various issues may arise that require immediate attention. Our team is experienced in resolving such issues, whether they involve technical problems or administrative obstacles. Our close collaboration with HEDNO and other relevant authorities allows us to resolve issues quickly and effectively.
Support and Maintenance
After installation, Chargeline offers ongoing support and maintenance to ensure that chargers operate smoothly and efficiently. We also provide training and user manuals to our customers, helping them fully understand the operation and capabilities of their chargers.
Benefits for Customers
Delegating communications and licensing processes to Chargeline offers multiple benefits:
- Time Savings: Customers do not need to deal with complex licensing procedures and communications with HEDNO.
- Professional Management: All processes are handled by experienced professionals, ensuring that the installation meets all requirements.
- Reliability: Chargeline ensures the reliable and efficient operation of chargers through ongoing support and maintenance.
- Regulatory Compliance: All installations comply with current laws and regulations, avoiding potential legal issues in the future.
With Chargeline, customers can be confident that their charger installations will be seamless and professional, allowing them to focus on their core activities.